Help Centre

Other

• How does payment in instalments work?
• How does a booking work? (for tenants)
• What happens in case of cancellation? (for the guest)
• What happens in case of cancellation? (for the host)
• When can I freely contact the host?
• How do I get the tenant's contact details?
• How does the security deposit managed by Roomlala work?
• Tenant refunds
• How do reviews work?
• What happens if I move out early?
• Modification of service fees for guests
• What should I do if I haven't heard back from the other party?
• Paying in instalments: how does the payment schedule work?