Your profile video

A presentation video on your profile is the best way to inspire confidence and stand out to other members. Don't worry, adding one only takes a few minutes. Here's how to do it.

Where to add your video

Log in to your account, then go to the Video section of your profile. You will find our tips there as well as the button to upload your file.

Uploading your video

On the Video page, click on the "Choose a file" button, then select the video saved on your device. The upload starts automatically.

For your video to be accepted, it must meet a few conditions:

  • A maximum duration of 60 seconds
  • A maximum size of 400 MB
  • A supported format: MP4, MOV, AVI, WMV, FLV, 3GP or WEBM

What happens after the upload

Once your file has been sent, it goes through several stages before being visible on your profile:

  • Your video is first processed on our servers. This step can take a few minutes.
  • You can then preview it directly on the Video page to check how it looks.
  • It is finally checked by our moderation team.
  • As soon as it is validated, it becomes public and viewable on your profile.

You can track the progress using the status indicators displayed on the page: "Under moderation" as long as our team has not yet validated it, then "Visible on your profile" once the video is published.

Modifying or deleting your video

Changed your mind or want to film yourself again? You can do this at any time from the Video page:

  • Click on "Modify" to replace your video with a new one.
  • Click on "Delete" to remove it from your profile.

You can also click on "View my public profile" to see your video as other members see it.

Our tips for a successful video

A few simple tricks for a presentation that makes the difference:

  • Introduce yourself in a few simple sentences.
  • Talk about your lifestyle, your expectations and your personality.
  • Choose a quiet and bright place so you can be seen and heard clearly.

An authentic and natural video is always better than one that is too polished: just be yourself!

Need help?

If your video does not appear or if you encounter an error message during the upload, first check its duration, size and format. If the problem persists, our team remains at your disposal via the contact page.

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