What is 3D Secure? 🔑

3D Secure payment on Roomlala

Roomlala uses 3D Secure payment to secure your transactions. This system reduces fraud and ensures that only you can authorize a payment with your bank card.

🔒 It is very important to enter your 3D Secure information only on your bank's official website .

The different names for 3D Secure

Depending on your bank card, 3D Secure may have a different name.

  • 💳 Visa : “Verified by Visa”
  • 💳 MasterCard : “SecureCode”
  • 💳 American Express : “Safekey”

You are not sure if 3D Secure is activated

If your payment on Roomlala is refused for no apparent reason, we advise you to contact your bank .

She will be able to check if 3D Secure is activated on your card and activate it if necessary.

If activation is not possible, your bank may offer you a virtual credit card . This allows you to make a single, secure payment.

3D Secure is enabled but the payment is not working

In this case, check the following points.

  • 🔧 Your browser must not block the opening of pop-ups , which are essential to validate the payment.
  • 📱 Make sure you are within your operator's service area and using a valid phone number to receive the code via SMS.

📣 Rest assured: if the 3D Secure verification fails, you will not be charged .

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