Rent and book with peace of mind

Every booking on Roomlala is protected by comprehensive insurance, at no extra cost

Because trust is at the heart of every stay, Roomlala includes insurance in all online bookings. Hosts and guests, you are protected.

500 000 €
Tenant liability
Coverage of the financial consequences of your liability in the event of fire, explosion, water damage, or freezing in the rented accommodation.
450 000 €
Recourse for neighbours and third parties
In the event of an incident affecting neighbouring properties or third parties, you are also protected.
4 000 €
Property damage
Coverage for accidental material damage to the home's furniture and equipment, with an excess of only $75.
Automatically included in every booking

There is no action required on your part. Insurance is automatically activated as soon as your booking is confirmed online through Roomlala. It covers the entire duration of your stay, from the first day to the last.

Covered events

Fire
Explosion
Water damage
Frost

All property types covered

Apartment, house, bedroom, shared housing, guest room, caravan or mobile home: all types of accommodation offered on Roomlala are eligible for our insurance.

What is not covered

Excluded items include intentionally caused damage, wilful damage (including cigarette burns), damage related to undeclared natural disasters, damage of nuclear origin, theft or disappearance of property, cleaning fees, and appliance breakdowns.

How do I get a claim payout?

In the event of an incident, please contact our Customer Service team as soon as possible. We will guide you step by step through the claims process with our insurance partner, Groupama.