What to do in case of a disagreement or dispute with my host/tenant
Resolving a dispute between a host and a tenant
In case of disagreement, it is important to try to find a peaceful and amicable solution.
Here are some best practices to follow.
- Communicate openly and honestly
Express your point of view calmly and try to understand that of the other person. - Listen carefully
Take the time to listen to the other party's concerns. - Find a compromise
Find a balanced solution that is acceptable to everyone. - Document the agreements
If an arrangement is reached, put it in writing to avoid any misunderstanding. - Ask for help
If the dispute persists, you can seek the help of a neutral third party such as a mediator or a lawyer.
Also, remember to refer to your rental agreement to understand the rights and obligations of each party.
In the event of a major disagreement, you can also decide, by mutual agreement , to terminate the lease.
Lease termination and eviction
As a host, you cannot terminate a reservation before its end date without a valid legal reason .
A simple disagreement does not justify early termination. In this case, the tenant must decide to leave the accommodation themselves .
The procedure for terminating the lease and possible eviction depends on the presence of a termination clause in the contract.
This clause provides for the automatic termination of the lease in the event of a breach by the tenant, particularly in the following situations.
- Unpaid rent or charges
- Security deposit not paid
- Lack of rental risk insurance
- Neighborhood disputes noted by a judge